Sep 6, 2026
AI needs to be used with caution a lot of the time because we know it can get things wrong. It is though getting better at a fast pace. Who knows, maybe one day there will be less errors AI make compared with humans.
At the time of writing in September 2026 – I have seen especially in the last 12 months the accuracy increase. As a younger financial planner in the industry, however still holding over 10 years of industry experience, I am still comfortable and open to adopting new technologies. However, after countless meetings and helping numerous clients with their retirement. The technical side of my job is only one part of the overall advice process (which AI can sometimes be good at).
Helping everyday Australian’s feel comfortable about retirement involves much more, my meetings are generally held face to face in person where I can see people’s emotional response to our conversations (and they can see mine). Then also how they feel about things like working longer, retiring later vs retiring sooner and even conversations around spending or saving. AI can’t pick these emotional responses up and can therefore lack the ability to provide a complete answer that people can rely on and trust. It might be able to give you an OK answer …

